What is Managed Log Monitoring?
Managed Log Monitoring is a fully managed service that collects, normalizes, and analyzes logs from across your environment—so you can detect issues faster, satisfy compliance requirements, and support investigations without building a log management practice from scratch.
With DataComm Managed Log Monitoring, we:
- Centralize logs from servers, endpoints, firewalls, cloud platforms, identity systems, and applications
- Normalize and enrich data to make searches and correlations fast and meaningful
- Create alerts and dashboards tailored to your environment and priorities
- Staff a 24/7 team to keep an eye on critical events and help you respond
Instead of standing up and tuning your own log management or SIEM platform, you get a dedicated team and a proven log monitoring stack delivered as a service.
Why do organizations choose Managed Log Monitoring?
Most organizations generate more log data than they can realistically manage:
- Logs are scattered across systems, each with its own format and retention settings
- Important events get buried under routine noise
- Troubleshooting and security investigations take too long and rely on manual effort
- Compliance frameworks and customers expect centralized logging and reporting
Managed Log Monitoring solves these problems by giving you a single, managed platform plus experts who know how to tune it, monitor it, and turn raw data into actionable insight.
How DataComm Managed Log Monitoring works
DataComm Managed Log Monitoring is built to give you reliable visibility with minimal operational overhead.
Assess & Plan
We start by understanding your environment and requirements:
- Identify key log sources (security, infrastructure, applications, cloud, identity)
- Document compliance and retention requirements (e.g., PCI, HIPAA, SOC 2, internal policies)
- Define monitoring priorities: performance, availability, security, compliance, or a mix
The result is a log onboarding and monitoring plan that aligns with your business and regulatory needs.
Collect & Centralize
Next, we design and implement centralized log collection:
- Configure agents, collectors, and integrations for your systems and services
- Normalize and parse log formats to make them searchable and consistent
- Establish retention and tiering policies for hot, warm, and archived data
From there, all relevant logs flow into a single managed platform.
Monitor, Alert & Support
Once logs are centralized, we build meaningful monitoring on top:
- Create alert rules for critical events, thresholds, and anomalies
- Configure dashboards for operations, security, and leadership views
- Monitor key log streams 24/7 and triage significant events
When something important happens, we notify your team with context and recommended next steps.
Report, Optimize & Evolve
Logging needs change as your environment grows:
- Regular reviews of alerts, dashboards, and data sources to reduce noise
- Adjustments as new systems, applications, and cloud services come online
- Support for audits and assessments with tailored reports and evidence
Over time, your log monitoring becomes more focused, more reliable, and more valuable.
SecurCentral is DataComm’s managed log monitoring service, providing centralized visibility, enriched analytics, and 24/7 oversight across all your critical systems. It turns scattered logs into actionable insight without the complexity of running your own platform.
Key capabilities of DataComm Managed Log Monitoring
We’ve designed our service around four core pillars.
Centralized visibility
DataComm Managed Log Monitoring pulls logs from:
- Servers, endpoints, and network devices
- Identity providers and directory services
- Firewalls, VPNs, and security controls
- Cloud infrastructure and SaaS platforms
- Custom and off-the-shelf applications
Everything is searchable in one place, making investigations and troubleshooting much faster.
Actionable monitoring and alerting
We focus on signal, not noise:
- Tailored alert rules for security, performance, and availability events
- Threshold and anomaly-based alerts for key systems and services
- Triage by our team so you only see prioritized, relevant notifications
- Clear context in every alert: what happened, where, and why it matters
You spend less time drowning in logs and more time acting on what’s important.
Compliance-ready logging
We help you meet and demonstrate logging requirements:
- Consistent retention policies for specific log types and data classes
- Audit-ready reporting on access, changes, and security events
- Support for common frameworks and standards through centralized logging
- Assistance preparing evidence for customer assessments and third-party audits
You gain confidence that critical log data is being collected, stored, and reported correctly.
Operational relief for your team
DataComm handles the heavy lifting:
- Platform configuration, maintenance, and upgrades
- Â Source onboarding, parsing, and normalization
- Â Ongoing tuning of alerts and dashboards
- Assistance with investigations and incident reconstruction
Your team gets the benefit of a mature log monitoring capability without owning all the complexity.
What you get with DataComm Managed Log Monitoring
A typical engagement includes:
Who is DataComm Managed Log Monitoring for?
DataComm Managed Log Monitoring is a strong fit if:
- Your logs are scattered across systems and hard to search centrally
- You struggle to maintain a log management platform or SIEM in-house
- Compliance requirements call for centralized logging, retention, and reporting
- Troubleshooting outages or investigating security events is slow and manual
- You want better visibility but don’t have time or staff to build and run it yourself
USE CASES
Explore the Possible Applications of IDS
Security & Access Monitoring
Use centralized logs to:
- Track login activity, failed attempts, and account lockouts
- Monitor administrative actions and privileged changes
- Correlate events across identity, VPN, and endpoint systems during investigations
Infrastructure & Application Health
Monitor the health of your environment by:
- Watching system and application event logs for errors and warnings
- Alerting on service crashes, resource exhaustion, and configuration changes
- Identifying recurring issues that impact performance or availability
Compliance & Audit Support
Simplify compliance and audits:
- Maintain consistent log retention for required systems and data types
- Generate audit trails for user activity, changes, and security events
- Provide evidence quickly during assessments and customer reviews
FREQUENTLY ASKED QUESTIONS
Common questions
Not exactly. A SIEM focuses heavily on security analytics and correlation. Managed Log Monitoring provides centralized log collection, alerting, and reporting that can support security, operations, and compliance needs—and can be integrated with a SIEM or XDR if you have one.
Not necessarily. In some cases we can ingest logs from your current tools or complement them with our managed platform. We’ll help you decide whether to integrate, consolidate, or migrate based on your goals.
We can collect from most common operating systems, firewalls, network devices, cloud platforms, identity providers, and many commercial and custom applications, using agents, APIs, and standard log protocols.
Retention depends on your requirements and budget. We’ll work with you to define retention by log type and use case—for example, a shorter window for high-volume operational logs and a longer window for critical security and compliance logs.
You maintain control over who within your organization can access the platform. DataComm staff have limited, role-based access necessary to operate the service, tuned to your security and privacy expectations.
Next steps
To tailor DataComm Managed Log Monitoring to your organization, we recommend documenting:
- Your current and desired log sources (systems, platforms, and apps)
- Existing tools used for logging, monitoring, or SIEM
- Compliance, retention, and reporting requirements
Ready to harden your network against active threats?
Schedule a Managed Log Monitoring discovery session with DataComm to map out log sources, retention needs, and a rollout plan that fits your organization.